Testimonials & Awards
Happy clients are what keeps us going. Here are some of our client's testimonials from their experience with wtoPLUS.
Betty Lee
General Manager
Frederick has always been a responsible and dependable insurance representative since I knew him for the past 20+ years. He is not only a hardworking individual but is also immensely dedicated to whatever he does and possesses team working skills, leadership qualities, and excellent managerial abilities. He is always available and patient in explaining when I have queries about any products or services that they have.
I have had the privilege of working with Frederick for the past 5 years for my company's general insurance needs. I am positive that he will be a valuable asset to any company he's part of.
Madam Lee
My experience with Joey on purchasing travel insurance was a pleasant one. She is clear in explaining the options and provides a smooth and fast experience that is also hassle-free.
Usually, I just need to let her know the required information and she would be able to help me process it.
I am also glad that if there are any issues I can directly contact her instead of having to dial the hotline which is an added service I enjoy the most.
Surjeet Kaur
Housewife
The reason why I decided to get coverage for my pet dog Chief was because of the fear of the high costs of treatment. As we can experience from a human medical bills perspective, the medical bill for our dogs is equally hefty. That was the reason why I thought I could better use insurance to support some of my medical bills.
The process of pre and during application with my Pet Care Agent Xian Jun was pretty much easy and straightforward. I recently and unfortunately have to process some claims due to my pet dog Chief's vomiting incident.
The claim process was smooth and was processed within 3 working days. Reimbursement was also received within a week. I first got to know about such coverage through a friend who casually mentioned it. Having known about this pet coverage now, I would recommend it to any pet owners should they be interested!
Leonard Tan
Co-Founder of Cleantrics Solutions
Mei Shyuan has always been of the utmost help, as professional and competent as those two qualities can be, at the same time being ever friendly and patient. I have always been impressed and moved by how helpful she is. She is very prompt in answering my questions and concerns and she possesses excellent knowledge to get matters resolved quickly.
She has been working with me with my company’s WICA/FWMI policies and I have complete trust in knowing that my business and employees are well protected in event of any workplace accidents.
Ong Wei
Analyst
Pets fall sick as humans do and medical care for pets may cost more than that of humans! Mei Shyuan has been of great assistance when it came to getting the coverage I was looking for. I appreciate her exceptional service and rapid response to my needs and queries. I am at ease knowing that I have someone reliable to process my claims when needed.
I feel secure and reassured knowing that my pet is under the best protection they deserve. Mei Shyuan has definitely made my life a lot easier.
